BIMA Awards 2023 Virgin Active Member Experience

Produced by: Future Platforms Produced for: Virgin Active (Global)

Winner

Future Platforms

 

The new Virgin Active Global Member Experience is an industry-first digital product experience that has been designed specifically to support all of our members at every stage of their health and wellness journey. It combines a best-in-class digital gym membership experience with an intuitive digital loyalty engine that rewards and encourages members to build healthy, lifelong habits which results in reduced member churn rates and a new standard for the industry lifetime member metric.

 

Virgin is known to be red (in some, but not all markets) but wanted a look and feel that fitted the price tag and positioning they take in each market. They decided red needed to be there but could no longer be dominant.

Categories

Digital Design / UI: Silver

The team

  • Creative Director & Client Partner: Greet Jans
  • Strategic Director: Remy Brooks
  • Lead Product Designer: Javier Ghaemi
  • Product designer: Issy Everett
  • Lead Developer: Phil Burtenshaw
  • Lead Back-end Developer: Ginataras Bubelevicius
  • App Developers: Paul Allan, Dragan Dujovski, Kristiyan Evtimov, Martin Gelevski, Viktor Georgiev, Douglas Hoskins, Colin Laffan, Ivet
  • Metodieva, Argetim Ramadani, Oguz Tandogan
  • Copywriter: Sarah Manners (Virgin Active)
  • QA: Arita Bhattacharya, Pavlina Eftimova, Satya Girinala
  • Product Manager: Katherine Robinson Hodges, Nitan Patel
  • Project Manager: Ilona Davies, Sarah Waddilove
  • Video: Philipa Rabbit