Many organisations struggle to their consumers’ constantly shifting expectations.
Disconnected departments, siloed data, and a dependence on manual procedures all lead to inefficiencies and discrepancies. Digital transformation allows businesses to connect existing systems and improve processes.
However, the path to digital transformation may be intimidating. Start-ups may struggle with resource limits, but bigger companies may face the complexities of integrating existing systems. Staffing shortages and worries about overburdening personnel make the process even more complicated.
Using a leading CRM tool can create integrated, personalised service with a unified approach. Its modular apps and strong ecosystem of prebuilt tools make installation simple. But, how much does Salesforce cost?