Repairing the Broken Mortgage Journey: How Digital can take the Pain out of Purchasing

By CI&T
24 May 2023

There’s no shortage in demand when it comes to buying a home in the UK.

80% of people looking to do so turn to brokers for a helping hand. Why? Because the journey to buying a house is a long and painful one. There is one thing almost every homebuyer wants: more digital solutions. In fact, roughly a third of people we surveyed said they felt frustrated by the lack of digital services used.

Download our report and you’ll:

Get exclusive consumer research insights and in-depth analysis of what consumers want from mortgage providers, along with views from industry-leading experts such as Keith Gulliver – Head of Brand and Marketing at TSB Bank.

Explore what’s currently wrong with the house-buying process and how digital can address the issues mortgage providers are facing.

Get to know what a digital-first approach really means and discover how you can build a digital self-serve portal rapidly, such as that devised for E.ON Next, one of the world’s leading renewable energy companies.

Uncover five key technology solutions you can deploy today.

Gain expert recommendations that’ll make a big difference to your digital experience.

Download here

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