Gold Honoree - The Shorty Awards 2023
Hello, we’re Great State – a proudly independent customer experience agency. We help ambitious brands anticipate change, stay ahead, and deliver impact that lasts.
Our 90-strong team blends deep expertise in engineering, UX, strategy, and creativity. But it’s not just what we do, it’s how we do it that makes the difference.
We don’t settle; we push for better answers, challenging ourselves and our clients to explore new ideas grounded in insight and strategy. We’re all accountable; from engineers to creatives, we own the outcomes together, working as one team with our clients.
We aim high, combining creativity with technical rigour to design standout experiences that scale. And we’re good people – empathy, curiosity, and respect fuel our collaborations and make progress inevitable.
Customer expectations are transforming faster than ever. Each generation expects more than the last – they spend differently, learn differently, live differently. And there’s no turning back.
Every shift accelerates the gap between expectation and experience. That’s why we’re obsessed with creating experiences that are seamless, personal, and connected. That’s what it takes to earn loyalty and help brands thrive.
Next generation experiences aren’t just nice to have – they’re non-negotiable. That’s how we’re closing the gap. Now, and for generations to come.
Automotive
Financial services
Employment
Charities
Gold Honoree - The Shorty Awards 2023
Rising Star - Sitecore Partner Awards 2023
Bronze - The DMAs 2023 - Best Digital Product
Gold - BIMA Awards 2022 - Best Digital Transformation
CIM Marketing Awards 2021 - Best use of social media
Drum Awards for Digital Industry 2021 - Recruitment - Giving a voice to the Silent Service: Submariner Recruitment Campaign
Digital Impact Awards - Grand Prix
rad Awards - Employer Website, Highly Commended
Webby Awards - People
Lovie Awards - Website & Mobile Site Craft-Best User Experience
w3 Award - Gold in the General Websites - Website Redesign
The Drum Roses Award Bronze 2023
Recruitment Website 2024 - Great State x Royal Navy
BIMA member since 25th May 2012