Most client relationships don’t fail at renewal. They fail in the first 90 days when the energy of the pitch gives way to the reality of delivery and the client expectations go unmet.
Join Paddy Woods (Founder of Pimento Fuse), Jo Rogers (Client Success Matters) and Phil Bacon (Marketing Managed) on Wednesday 20th May, 3pm to 5pm, for a candid roundtable on making yourself as sticky as f*ck in the first 90 days to increase the long-term value of your clients.
They’ll dig into why your clients experience must start before you win the client, and how the right approach in those early days sets the foundation for long-term retention, trust and growth.
What they’ll cover:
Why the pitch-to-delivery handover is where most agencies lose the room
How to align expectations before day one with a solid onboarding process
Practical frameworks for turning new clients into long-term partners
This session is for agency leaders and new business roles who want clearer direction and ideas you can actually apply to help you and your agency.
Register quickly to guarantee your place on this New Business roundtable.
A waitlist is available.
Wed, 20 May 2026
15:00 - 17:00
Online (Zoom),
City of London
Online (Zoom)
£Free
£Free