BIMA CX Peer Network Roundtable

Posted by BIMA

A practical, forward thinking and interactive session focusing on your current challenges as CX professionals.

Online Only Event: We will send you a meeting link once you sign up.

This is a BIMA Member only session. For more information on becoming a BIMA Member visit the BIMA Site or email web@bima.co.uk

The world we live in is evolving faster than ever. We’re witnessing a significant shift in power from businesses to customers, alongside a massive increase in demand. Brands must become far more customer-centred or risk falling behind.

Join our monthly roundtable, hosted by Ryan Wiseman, Experience and Service Design Lead at AND Digital. This is a safe space for anyone in a CX-related role, or with a general interest, to share knowledge, learn, and have an open chat about the good, the bad, and the ugly of Customer Experience.

Our Peer Network lead will guide the discussion, sharing perspectives, but crucially looking into what you are doing.

Limited to 12 attendees to allow for discussion. The Chatham House Rule applies and places are strictly limited to one per organisation.

We hope you can make it!

Your host:

Ryan Wiseman, Experience & Service Design Lead at AND Digital

Ryan is an Experience Leader, currently based in London, working with clients globally helping them to shape innovative, human-centred experiences that resonate, inspire, and bring people on a journey of change. He has helped clients adopt this philosophy across mid to large scale digital and creative transformations; providing value for their customers, employees, and partners.

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Date

Thu, 23 Jan 2025
10:00 - 11:00

BIMA

BIMA is Britain’s digital community.

Our mission is to drive innovation and excellence across the digital industry. We are the connectors, thought leaders, champions and change makers determining the shape of Britain’s digital economy.

Our strength is in our structure. We are powerful because our members make us so. BIMA councils set the agenda in digital hubs around the country and our Think Tanks aid industry leaders and practitioners to fuel the future. Our communities underpin everything that we do.

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