Hetal Mistry

Director of Global Delivery, Axelerant

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Biography

An outcome-oriented leader with a passion for team and customer experience across the delivery life cycle. Effective coach and mentor on topics ranging from agile values & principles, scrum, kanban, stakeholder management, project health, client empathy and team management. Exceptional at identifying business process gaps, streamlining through pragmatic operational frameworks and practising continuous improvement. 

Extensive experience managing complex projects in a dynamic multi-stakeholder environment. Led multi-vendor teams across multiple time zones and varied cultural backgrounds to ensure value-driven delivery and client success. Proven track record of turning around failing projects through diagnosing and fixing root causes through effective agile practices. Worked on projects across varied industry verticals in multifaceted organizations ranging from Fortune 500 companies to start-ups.