Client impact council

Chris Lewis Council Chair & Principal Client Partner, CACI Ltd

Chris is a highly experienced, senior client services and digital marketing professional, who has spent the past 20 years delivering successful and impactful work across commercial and public sector accounts.

Emma Nijjar Head of Client Services, Remarkable

Malin Sonesson Business Director, Media.Monks

Business Director at Media.Monks with 13+ years in agencies across Australia, Scandinavia and London, passionate about client services as a discipline and about building partnerships on integrity, transparency and empathy.

Louise Lai Chief Client and Transformation Officer, manifesto

Chief Client and Transformation Officer at manifesto (part of TPXimpact) with nearly two decades in the social impact space, building and leading client services teams; co-founded FemMentored.

Jo Rogers Client Services Consultant and Trainer, Client Success Matters

I'm Jo Rogers, and I've spent 20+ years in the agency world helping grow two independent agencies and building a Client Services department from scratch.