Josette James

Client Partner, Head of CRM, VCCP

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With a passion for the customer’s experience of the brand and creating more innovative, modern interactions James joins with an enviable and unique leadership experience in brand, CRM, performance media and technology agency roles. James was previously Global Client Partner and Head of Account Management at Wunderman Thompson and prior to this, worked at agencies including Merkle Consulting as EMEA SVP, PSONA as Managing Director and TMW, as well as spending 8 years at Wunderman where she rose to the role of Chief Client Officer. 

James is credited with being the master at creating successful roadmaps for clients to achieve high-impact approaches to their business as with brands such as IKEA, INGKA, Sky and News UK amongst them. In her role at VCCP she will oversee key relationships with clients including Canon, Kia, Domino’s Reckitts and Abbotts.