Client Services Council

Suscribe to updates

Mission Statement

To explore the future of agency/brand relationships and help Client Services professionals to excel.

About the council

What does the future of Client Services look like? As the role shifts from client/agency liaison to a broader challenge of inspiring great work – and as every role develops more of a Client Services focus – the Client Services Council works to explore the future of agency/brand relationships and help Client Services professionals excel.

With training, panel-based discussions and other events for midweight and senior practitioners, the Council continues to explore the ways in which Client Services can reinvent itself to add value and remain relevant to clients and agencies.

Council Chair

Gregor McQuattie, Managing Director at Digitas

A C-suite level client services professional who thrives on making a difference to the clients and agency teams I work with. I’m committed to delivering results via outstanding client/agency partnerships rooted in open and honest communication. I relish building high performing, motivated and profitable client service teams to deliver the most effective work possible for our Clients. 

Extensive integrated experience across the media mix, with a specific passion for developing creative work that drives tangible business performance - from both an agency and Client perspective. 

With a career built to date in both large networked organisations and small independent agencies - I love what I do and get out of bed each morning to work with people who value the same things I do! 

Council Members

Ale Cabra - Managing Partner and Head of Client Services at Rufus Leonard

Hannah Lusby - Group Account Director, Head of VivaWomen at Publicis Sapient UK

Jack Cowie – Senior Account Manager at Digitas

Kate Rudland – Client Partner at Karmarama

Louise Boothroyd - Head of Client Engagement at Foolproof

Vaughan Johnstone – Account Director at Manifesto

Sarah De Martin - Managing Director at Artefact UK


If you would like to receive news on the Client Services council please subscribe below.

Keep your finger on the pulse

Join our mailing list to be the first to hear about cool opportunities, hot events and more.

Password Reset

Please let us know your email address and we'll send a new password straight to your inbox.