Search for members, events, articles and more
User Vision has partnered with User Experience (UX) expert, author, and speaker Gerry McGovern to bring two masterclasses on his successful Top Tasks management model to the UK.
A masterclass on measuring the customer experience
The key to successful digital transformation is customer-centricity. As many companies have shown, the best way to put the customer first is to make sure the main tasks they want to perform are easy to complete.
This masterclass will give you the methods to focus on what your customers really want because giving people what they want—quickly and easily—is the foundation of a great customer experience.
Fri, 20 Apr 2018
08:30 - 15:00
Edinburgh Training Centre, 16 St Mary's Street, Edinburgh ,EH1 1SU,
Edinburgh Training Centre, 16 St Mary’s Street, EH1 1SU