Client Services Community | Manchester | What is Value?

Posted by Louise Finch

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Topic: What is Value?

As we strive for profitability and year on year client growth, how do we ensure we’re continually providing the greatest value to our clients?

And do we really know what ‘value’ truly means?

Our first session of 2019 looks to debate how Client Service strikes the balance between the two most significant objectives we have – client satisfaction and commercial performance.

Why not join us to hear the thoughts of your colleagues and peers and to share your own insights and experiences.

We are delighted that Bruntwood will be hosting us at the newly refurbished Neo in Charlotte Street, see photo above.


Mon, 04 Feb 2019
18:00 - 19:30


North West

Neo Charlotte Street Manchester M1 4ET



Louise Finch

Community Lead - North West, BIMA

Lou started her career in event management 20 years ago and went on to set up her own business running exhibitions, fashion shows and conferences across the UK.  After this she went on to be Ops Director for an international Charity before running marketing and sales for an outdoor pursuits firm and finally marketing and development projects for an ecommerce company.  Highly organised and passionate about digital, Lou joined BIMA in 2016 to support and grow the Liverpool BIMA community, co-ordinating the yearly events calendar and grass-roots initiatives.

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