BIMA Breakfast Briefing | The People’s Money

Posted by BIMA

A Design of Note

How do you capture the voice of a nation and make it visual? How do you manage the expectations of a massive team of stakeholders and keep them focused? 

Nile reveals some of the service design practices and principles from its recent project to design the new suite of polymer banknotes for RBS – the Fabric of Nature.  

Ruth Watson - NileRuth Watson, Service Designer at Nile

Ruth has been a Service Designer since 2010 and designs simple and meaningful services that help businesses to form deep and lasting relationships with their customers. Ruth’s has a strong visual design background, including sketching and prototyping skills, which help her to effectively explain and share research and designs.




Ryan Kane - RBSRyan Kane, Senior Designer at RBS

Ryan is a Senior Designer at the Royal Bank of Scotland. He set out to have career as an audio engineer but his love and aptitude for problem solving led him to Service Design where he works on both technology and creative design projects. Ryan is human centred, in both work, family life. 




Gavin Walker, Chief Content Creator at Nile

Gavin simplifies the complex. He has more than two decades of experience as a visual storyteller for many of the world’s biggest broadcasters including the BBC, Sky and Reuters. He has a strong intuitive understanding of people and systems. He uses that understanding to shape and share information with stakeholders.




08.30 – 09.00 Arrival & Breakfast

09.00 – 10.00 The People’s Money

10.00 – 10.30 Closing remarks and Refreshments


A bit about Your Hosts:

Nile is a multi award-winning Service Design company. We help organisations to think like their customers. Then we use our digital expertise to design seamless service experiences. We openly share our knowledge and work in partnership with businesses to build their internal capability. Our clients are successful and loyal because great business outcomes are our currency.



Wed, 18 May 2016
08:30 - 10:30


Apex Waterloo Place Hotel,

Edinburgh, EH1 3BH


BIMA is Britain’s digital community.

Our mission is to drive innovation and excellence across the digital industry. We are the connectors, thought leaders, champions and change makers determining the shape of Britain’s digital economy.

Our strength is in our structure. We are powerful because our members make us so. BIMA councils set the agenda in digital hubs around the country and our Think Tanks aid industry leaders and practitioners to fuel the future. Our communities underpin everything that we do.

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