Zone is the award-winning customer experience agency inside Cognizant UK. Founded in 2000, we grew to become a leading independent digital agency in the UK, before becoming part of Cognizant in 2017. Today we are a team of over 1,300 experts with offices in London and Bristol and delivery centres across the UK and Europe. We have a deep belief in the transformative effect of great customer experiences, and we help some of the UK’s biggest brands on their transformational journey.
We support the CX transformation agenda through four core propositions:
- Experience platforms: We identify, design and develop the right enterprise technology solutions across CMS and eCommerce
- Digital products and services: We validate, design and engineer innovative new products and services that create new value for businesses
- Content services: We define, create, produce and distribute meaningful content at scale
- Workplace experiences: We identify, design and develop workplace collaboration and eLearning technology solutions
We work with market-leading clients across every industry vertical – brands such as adidas, Aviva, Barratt Homes, BMW, British Gas, Electrolux, The FA and the John Lewis Partnership to name a few. We are practitioner-led and work collaboratively with our clients, so we all go further, faster. Our lean, multi-disciplinary teams deliver value quickly, opening up new possibilities for our clients at pace.
We are number 4 in eConsultancy’s Top 100 UK Digital Agencies Report, and the number 3 Digital Agency Network in the world according to Ad Age.